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Writing STAR Answers a Fire Service Panel Will Score Highly

A worked structure for competency answers, with the two mistakes that cost the most points: vague results and invisible personal contribution.

7 min read · Updated 2026-06-08

Proportion matters

Aim for roughly ten percent situation, ten percent task, sixty percent action and twenty percent result. Candidates habitually invert this and spend most of the answer setting the scene.

Make your contribution explicit

Panels score you, not your team. Use 'I' when describing actions and reserve 'we' for context. Naming what you decided, said and did is what generates scoreable evidence.

Close with a measurable result

End with an outcome and, where possible, a number or a consequence avoided. Add one sentence about what you would do differently — reflective capacity is a scored competency in many frameworks.

Turn reading into readiness

Knowing the process is step one. Find out where you actually stand with a readiness check.